Frequently Asked Questions

Is Hirebridge a hosted solution or downloadable software?

Hirebridge is a fully hosted “software as a solution” (SaaS) system. We manage and maintain the entire application, including your data, which is housed and backed up in a triple-redundant server environment. There’s no software to download, install or update. All appropriate plan upgrades are immediately available with no deployment delays. And because it’s hosted on the Web, your Hirebridge account is accessible anywhere via Internet-enabled laptop, desktop or handheld device.

Does Hirebridge connect easily with our corporate Website so we can post our open positions?

Hirebridge Recruiter supports career pages configured to your hiring process. Website integration depends on your website and the setup you need. Contact us to review the connection method, any IT involvement and the implementation timeline.

Can we limit internal users with regard to posting jobs, or do you have job requisition approvals?

Yes. Hirebridge offers a flexible job requisition approval process that typically can work for any situation. Many ATS systems have a rules-based system in the configuration area that dictates how job requisitions must be handled. Hirebridge is flexible enough to limit or allow appropriate hiring managers to post jobs within only those areas which they’ve been granted access by the system administrator.

Can we restrict users/hiring managers from seeing only appropriate or candidates?

Yes. Filters and user access controls are available to empower administrators to let hiring managers view only appropriate candidates by department, location, job types or any combination of these or other parameters. And you create and select the parameters.

How many administrators can we have on one plan?

One admin often doesn’t suit corporate needs. Hirebridge is flexible and unlimited. You can enable as many administrators on your plan as you need – up to the number of users allowable within the plan itself.

Can we post to external job boards?

Hirebridge supports job posting and distribution to external job boards. Available destinations and connection methods depend on the job board and your configuration. Contact us to confirm support for the boards you use, any account requirements or fees, and posting schedules.

Can we retain copies of candidate resumes?

Yes. But we take it a step further. When candidates apply, if they upload their resume, Hirebridge attaches the original resume to the candidate’s record for future reference and review. But Hirebridge also creates a text version of the resume for easy on-screen viewing and searching within the Hirebridge system – without having to download the document or use any plug-ins or attachments.

We have a form candidates sign authorizing background checks? Can we put that – and other – forms online?

Yes. As part of the standard application process, many companies present candidates with forms or waivers that must be signed. Your customized documents or authorization forms can be placed on the system for candidates to digitally sign. Once completed by the applicant, these become a permanent part of his or her profile.

We must collect EEO reporting information. Will Hirebridge allow us to do that?

Yes. As a standard part of the application process, candidates often are asked to provide voluntary self-identification information, including race/ethnicity, gender, Veterans status, disability, etc. The Hirebridge platform will allow you to collect and securely store that information.

Does Hirebridge notify me when a candidate applies for a job?

Yes. If you prefer, notifications can be set at the job level, and Hirebridge can be set up for one or multiple hiring managers or users of the system to receive such notifications.

When candidates submit their resumes or applications to us, they’ll often inquire to see if we’ve received it. Does the Hirebridge system send automatic confirmations to candidates after they apply for a job?

Yes. The system automatically sends notifications to candidates.

Does Hirebridge offer a solution we can install in our internal system?

No. Hirebridge is only offered as a hosted solution at this point.

Are your plans by the user?

No. While most companies are accustomed to per-user or per-seat pricing, unlike most SaaS companies, we don’t charge per-user fees. Our plans include a specific number of users. If you need more users, we devise a plan to suit your needs.

How is the system priced? What’s the cost?

Hirebridge Recruiter ATS monthly pricing starts at $300 per month. Other Hirebridge platforms have separate pricing. Contact us to discuss your requirements and receive a quote.

What are the set-up fees?

Setup for the Hirebridge Recruiter ATS platform starts at $1,500. Other Hirebridge platforms have separate pricing. Contact us for a quote for your configuration.

How do you bill for the service?

Standard billing cycles follow either an annual or semi-annual license agreement. But we’re flexible and accommodate specific users’ accounts-payable needs.

Is Hirebridge user friendly?

Absolutely. User-friendliness was designed into Hirebridge. Customer research and feedback we receive from Hirebridge users reveal that with very little training, most users are comfortable with the system in a day or two. How is this so? Because the application was designed by HR professionals – not software engineers. It was created by people who use the system, and systems like it, everyday. The interface is designed so users typically can access the information they need within one or two clicks – without backing out to access new fields. Information and actions are logically placed exactly where users would expect them to be.

How long has Hirebridge been in business?

Hirebridge began operations in early 2000, launched its first platform in early 2001, and has grown to become one of the leading ATS providers in the marketplace.